{"id":2275,"date":"2023-07-17T20:49:26","date_gmt":"2023-07-18T00:49:26","guid":{"rendered":"https:\/\/groupebaillargeon.com\/politique-renseignements-donnees\/"},"modified":"2025-06-18T16:24:18","modified_gmt":"2025-06-18T20:24:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/groupebaillargeon.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[mk_page_section bg_image=&#8221;https:\/\/groupebaillargeon.com\/wp-content\/uploads\/2023\/07\/entete-confidentialite.jpg&#8221; bg_repeat=&#8221;no-repeat&#8221; min_height=&#8221;300&#8243; full_width=&#8221;true&#8221; js_vertical_centered=&#8221;true&#8221; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; section_id=&#8221;topImg&#8221; visibility=&#8221;visible-dt&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column width=&#8221;10\/12&#8243;][\/vc_column][vc_column width=&#8221;2\/12&#8243;][\/vc_column][\/mk_page_section][mk_page_section bg_position=&#8221;center top&#8221; bg_repeat=&#8221;repeat-x&#8221; padding_top=&#8221;0&#8243; section_id=&#8221;sectionImg&#8221; visibility=&#8221;hidden-dt&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column][vc_single_image image=&#8221;2223&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/mk_page_section][mk_page_section bg_position=&#8221;center top&#8221; bg_repeat=&#8221;repeat-x&#8221; padding_top=&#8221;0&#8243; section_id=&#8221;sectionImg&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column][mk_padding_divider size=&#8221;65&#8243;][vc_row_inner][vc_column_inner][mk_fancy_title tag_name=&#8221;h1&#8243; color=&#8221;#093c71&#8243; size=&#8221;22&#8243; font_weight=&#8221;bold&#8221; txt_transform=&#8221;none&#8221; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221; animation=&#8221;left-to-right&#8221;]<span style=\"font-weight: 400;\">GROUPE BAILLARGEON is committed to protecting all personal information collected and used in the management of its activities.<\/span>[\/mk_fancy_title][mk_divider style=&#8221;thin_solid&#8221; divider_width=&#8221;custom_width&#8221; custom_width=&#8221;50&#8243; align=&#8221;left&#8221; thin_single_color=&#8221;#093c71&#8243; thickness=&#8221;2&#8243; margin_top=&#8221;10&#8243; visibility=&#8221;hidden-sm&#8221; animation=&#8221;left-to-right&#8221;][mk_fancy_title tag_name=&#8221;span&#8221; color=&#8221;#093c71&#8243; size=&#8221;18&#8243; force_font_size=&#8221;true&#8221; size_tablet=&#8221;20&#8243; size_phone=&#8221;25&#8243; font_weight=&#8221;400&#8243; txt_transform=&#8221;none&#8221; margin_top=&#8221;20&#8243; margin_bottom=&#8221;60&#8243; font_family=&#8221;none&#8221; animation=&#8221;left-to-right&#8221;]<span style=\"font-weight: 400;\">OBJECTIVES OF DATA COLLECTION<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All individuals working with, for or on behalf of GROUPE BAILLARGEON are required to respect the confidentiality of personal information and the right to privacy of any individual, in accordance with the Privacy Act, when collecting, using, disclosing, retaining, or disposing of personal information in the course of their duties.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">POLICY STATEMENT<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personal information under the custody or control of GROUPE BAILLARGEON is only created, collected, retained, used, disclosed, and disposed of in a manner that complies with the Privacy Act. We respect the privacy rights of individuals whose personal information is in our possession, in accordance with these requirements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">PERSONAL INFORMATION<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personal information is defined as any information or combination of information that relates to a physical person and allows that person to be identified. However, an individual\u2019s name, business title, business address, business telephone number and business e-mail address are not personal information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personal information must be protected regardless of the medium in which it is conveyed or its form: written, graphics, audio, visual, computerized or other.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">CONSENT<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The organization obtains an individual\u2019s written consent in the following situations:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">prior to collecting personal information, except where seeking consent would result in the collection of inaccurate information, defeat the purpose of collecting the information, or compromise the use of the information collected. For example, the organization will generally consult with the complainant to indirectly collect personal information for the purpose of conducting an investigation;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">before using or disclosing personal information for any purpose that does not respect the purposes for which the information was collected or prepared;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">prior to any disposal of personal information, unless such disposal is expressly authorized by law;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">if it intends to disclose a complaint received by the company or any privileged or confidential information obtained during an investigation or proceeding. In such cases, the written consent of all individuals whose rights or interests may reasonably be affected must be obtained.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Obtaining an individual\u2019s consent to the collection of personal information does not replace or establish the authority to collect such information under the Privacy Act; rather, the organization must ensure that the personal information being collected is directly related and necessary for the organization\u2019s regulatory activities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">COLLECTION OF PERSONAL INFORMATION<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personal information may only be collected or created (e.g., assigning a license number or imposing restrictions on a license constitutes the creation of personal information) under the following conditions:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">personal information is directly related to a regulatory activity of the organization;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">collection of this personal information is necessary to enable the organization to meet its legal or regulatory objectives.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To determine whether personal information is directly related to a regulatory activity, it is necessary to consult the policies that require or authorize the collection of personal information. The organization\u2019s policies provide guidance and advice on the need to collect personal information enabling the organization to achieve its objectives. Before collecting or creating new personal information, the organization must:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">determine what personal information will be collected;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">identify the purposes for collecting each type of personal information;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">collect only the personal information required to fulfill the identified purposes.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The organization collects or creates personal information intended for administrative use directly from the person concerned, except when:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the individual authorizes the organization to collect personal information from another source;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">personal information is collected for the purpose that it may be disclosed to the organization;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">collecting personal information directly from the individual could result in the collection of inaccurate information; or<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">collecting personal information directly from the individual could defeat the purpose or compromise the use for which the personal information is collected. For example, the organization will generally consult the author of a complaint to indirectly collect personal information for the purpose of investigating.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We limit the collection, use and disclosure of your personal information to the identified purposes. Your personal information may only be accessed by certain authorized personnel, and then only for the purposes for which they have been assigned.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">DISCLOSURE OF PERSONAL INFORMATION<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personal information held by the organization will not be disclosed without the consent of the individual concerned or unless disclosure is authorized or required under the Privacy Act.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any individual subject to this policy must:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">disclose only the minimum amount of personal information required to fulfill the identified purposes;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">consult the person in charge of privacy protection before disclosing any personal information other than that which is required in the course of his or her duties.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">INFORMATION RETENTION<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We retain your personal information for the duration necessary to fulfill the purposes for which it was collected. We must destroy this information in accordance with the law and our record retention policy. When we destroy your personal information, we take the necessary steps to ensure its confidentiality and that no unauthorized person has access to it during the destruction process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">ACCURACY<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The organization takes reasonable steps to ensure that personal information is as accurate, complete and up-to-date as is necessary for the purposes intended, and to minimize the possibility that inaccurate or incomplete information will be used to make a decision that directly affects an individual.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The organization has documented procedures allowing individuals to request a correction of their personal information when they believe an error or omission has occurred.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We do not systematically update personal information unless necessary to fulfill the purposes for which it was collected. The degree of accuracy, currency and completeness of personal information will depend on the data you enter when consenting to its collection.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">LIABILITY<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are responsible for personal information in our possession or custody, including information we entrust to third parties for processing. We require these third parties to maintain this information in compliance with strict confidentiality and security standards.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our Privacy Officer oversees this data privacy protection policy as well as related processes and procedures to protect your personal information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our personnel are informed and properly trained on our privacy policies and practices.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">SECURITY MEASURES<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The organization is required to protect personal information in its custody or control from risks such as unauthorized access, collection, use, disclosure or disposal, by taking reasonable security measures. These include a combination of technical, administrative and physical security measures. The reasonable nature of security measures takes into account factors such as the sensitivity, quantity, distribution, format and storage method of the information to be protected.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We have implemented and continue to elaborate rigorous security measures to ensure that your personal information remains strictly confidential and is protected against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These security measures include organizational measures such as restricting access to what is necessary; backing up and archiving data on an external system, etc.); and technological measures such as the use of passwords and encryption (for example, frequent password changes and the use of firewalls).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">ACCESS TO PERSONAL INFORMATION<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The organization requires that access to personal information be role-based and limited to the minimum amount of information necessary for authorized purposes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The organization monitors access and use of personal information in order to promptly detect cases of inappropriate or unauthorized access or processing of personal information by means such as auditing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The organization requires service providers to respect the organization\u2019s legal obligations regarding the processing and protection of personal information, and service providers are required to comply with this data privacy protection policy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">REQUEST FOR ACCESS TO INFORMATION AND MODIFICATIONS<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Subject to the exceptions stipulated in the Privacy Act, any individual may access, examine or receive a copy of his or her personal information held by the organization by submitting a written request to that effect to the organization\u2019s Privacy Officer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We will provide you with such information within a reasonable time after receipt of your written request. A reasonable fee may also be charged for processing your request.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Under certain circumstances, we may refuse to provide you with the information you have requested. Exceptions to your right of access include the fact that the information requested concerns other individuals, that the information cannot be disclosed for legal, security or copyright reasons, that the information was obtained as part of a fraud investigation, that the information can only be obtained at prohibitive cost, or that the information is the subject of litigation or is privileged.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When we hold medical records about you, we may refuse to disclose them directly to you and ask that they be forwarded to a health care worker designated by you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You may verify the accuracy and sufficiency of your personal information and, if necessary, request that it be amended. Any request for an amendment will be processed within a reasonable period of time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Requests for access or modification of personal information may be sent to the address below:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">PRIVACY OFFICER<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Name: Nathalie Chabot<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email: nathaliec@groupebaillargeon.com<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Phone number: (418)-387-4533 Extension no.: 703<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">COMPLAINTS AND QUESTIONS<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You may contact the Privacy Officer at the above address.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any complaint concerning the protection of personal information should be sent to the Privacy Officer at the above address.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We will investigate all complaints. If a complaint is found to be justified, we will take appropriate action, including, if necessary, amending our policies and practices.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">TRAINING AND AWARENESS<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The company promotes better practices and greater respect for rights in terms of transparency and protection of personal information in several ways:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">She informs all the personnel in her team (consent form);<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">She posts the name and contact information of the person responsible for PR;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">She mobilizes various means of awareness, including:<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Information sessions on the protection of personal information, reminders at team meetings, training for employees, an action plan for the protection of personal information, a logbook, and so on.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">APPLICATION<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If for any reason, you believe that the company has not adhered to these principles, please notify us by contacting our Privacy Officer. We will then take all necessary steps to identify and rectify the problem within a reasonable timeframe. Please mention \u201cPrivacy Policy\u201d in the subject line.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">POLICY UPDATE<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This policy must be reviewed every three years. It should also be updated whenever there is a substantial change in legislation or regulatory requirements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Updated: 09\/06\/2025<\/span>[\/mk_fancy_title][mk_padding_divider size=&#8221;80&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/mk_page_section]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[mk_page_section bg_image=&#8221;https:\/\/groupebaillargeon.com\/wp-content\/uploads\/2023\/07\/entete-confidentialite.jpg&#8221; bg_repeat=&#8221;no-repeat&#8221; min_height=&#8221;300&#8243; full_width=&#8221;true&#8221; js_vertical_centered=&#8221;true&#8221; padding_top=&#8221;0&#8243; padding_bottom=&#8221;0&#8243; section_id=&#8221;topImg&#8221; visibility=&#8221;visible-dt&#8221; sidebar=&#8221;sidebar-1&#8243;][vc_column width=&#8221;10\/12&#8243;][\/vc_column][vc_column width=&#8221;2\/12&#8243;][\/vc_column][\/mk_page_section][mk_page_section bg_position=&#8221;center top&#8221; 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